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Software and services made by EXCON
The EXCON Group has been an outsourcing, technology and service partner for the mobility, finance and insurance industries for almost 40 years. With our state-of-the-art software solutions, intelligent processes and experts in the back office and field service, we offer solutions for many sensitive and success-critical business areas.
Get to know our company
EXCON is a leading provider of digitalization and outsourcing services in the areas of auditing, claims management and claims process optimization. Our focus is on performance, quality and risk management. We are characterized by the intelligent combination of digital solutions and our competent network of experts throughout Europe. We solve your business challenges through innovative service and process design, in-house software development and customized system solutions in cooperation with technology partners. Learn more about the EXCON Group in the following articles.
Company News
About EXCON: dates, facts and figures
For decades, EXCON Group has been a reliable partner for the automotive, financial and insurance industries.
Company ESG Statement
As experts in digitalization and technological innovation, we take responsibility for shaping our future.
Career at EXCON: Why choose us?
Our goal is progress and targeted improvements. With us, you will not only have the opportunity to get to know different industries and their perspectives, but also to generate added value and important insights for EXCON and our clients. The promotion of his ideas, personal development and, of course, the great working environment complete his career at EXCON. He will be part of a great team.
EXCON partners and investments
Quality, reliable partnerships and future-oriented investments have been our pillars for more than 30 years.
EXCON Management
Do you know the faces behind our company? They are Bettina Guggemos, Bruno Hohmann and Markus Heiß.
Software & Services at a glance
Vehicle, construction and agricultural machinery manufacturers value EXCON for our digital and hybrid overhaul solutions. Banks, leasing companies and financial service providers use our services in the areas of risk management, dunning, collection and vehicle repossession. In the insurance industry, we are known for our competent claims settlement in the area of frenzy losses, effective office support and customized service center services based on our own software. Insurers also use our online platform to leverage and automate connected car data and vehicle telemetry to improve fraud prevention, speed claims resolution, and digitize customer service with fleet providers.
You will find an overview of all important services in our short summary. For further information, please contact us at any time.
Digital and hybrid audits
Self-checks with the EXCON app
Traditional audits with auditors on site can be very time-consuming, planning-intensive and inflexible. In addition, they tie up staff at the audited point of sale, who cannot pursue their actual business during this time. With the EXCON Self-Check App, you enable your sales network to audit itself using individually configurable criteria, document the results and submit them online. In doing so, you as the client have all the advantages of our digital audit platform at your disposal, while the audited retailer gains flexibility and saves time. The app does not need to be installed, is very user-friendly and of course features state-of-the-art fraud prevention procedures. More information.
Digital Audits
EXCON is your expert for digital audits worldwide. Numerous banks and OEMs rely on our cloud solutions for their standard audits, floor checks, warranty audits, data protection audits, ESG audits, supply chain audits and sales audits. Our clear and user-friendly audit software provides you with a transparent overview of all results - in real time. There are no limits when planning your audits and setting up the audit criteria. Numerous KPIs, performance targets and contract contents can be configured. Of course, this also includes auditing agency services in the new car dealership sales model. Further information.
Self-checks with the EXCON app
Traditional audits with auditors on site can be very time-consuming, planning-intensive and inflexible. In addition, they tie up staff at the audited point of sale, who cannot pursue their actual business during this time. With the EXCON Self-Check App, you enable your sales network to audit itself using individually configurable criteria, document the results and submit them online. In doing so, you as the client have all the advantages of our digital audit platform at your disposal, while the audited retailer gains flexibility and saves time. The app does not need to be installed, is very user-friendly and of course features state-of-the-art fraud prevention procedures. More information.
Connected Car Data Audits: Monitoring of vehicle telemetry
EXCON telemetry audits based on Connected Car data are a particularly convenient and time-saving method for a variety of audit and monitoring applications, including GPS and telemetry-based floor checks. Our online platform ex:tracked supports you with numerous clever functions beyond pure data analysis: For example, as a mobility provider, loyalise your customers and improve your service by automatically sending them an SMS with an offer to renew or extend their contract if they are about to exceed their inclusive kilometres in order to avoid expensive additional kilometres. Further information.
On-site audits and hybrid models
Of course, we are also available to you at the Last Mile: Audits that can only be carried out by the presence of auditors on site are done for you by our experienced team of audit experts in the field. Our auditors record all audit criteria digitally in our audit platform, where you can individually combine the results from physical audits with the results of self-checks and connected car or telemetry audits. This gives you the powerful combination of digital efficiency and analogue thoroughness that EXCON has been known for in the mobility, finance and insurance industries for decades. Further information.
Car dealership inventory app ex:stock
Inventory has never been easier: With ex:stock, our digital inventory app, you can record your vehicle inventory in no time. Fast, error-free, and across locations—directly from your smartphone or tablet. Save time, avoid counting errors, and maintain an overview at all times. Whether you are a sole trader or a large corporation, we tailor your inventory to the individual requirements of your auditor. You can access all inventory management results in real time, regardless of your location. More information about the ex:stock inventory solution
Early Risk Detection and Analysis
Increasing regulatory requirements, more volatile vehicle markets, and increasingly complex dealer networks are putting greater pressure on banks in dealer and asset financing to identify risks early on. In addition to traditional on-site inventory audits, which continue to play a central role, digital inventory audits, self-checks, and data-driven analysis reports are becoming increasingly relevant. Learn more about early risk detection
Consulting Services for Car Dealership Succession
Comprehensive consulting for car dealerships and dealer groups: We support you in making strategic decisions regarding succession, business sales, restructuring, and realignment. Our approach is structured and tailored to the challenges of the automotive retail industry. We take a practical, hands-on approach from the initial analysis through to successful implementation. Learn more about our car dealership consulting services
Automating Audit Processes
AI-powered audits automate the review of data- and document-based business processes and significantly increase the audit coverage rate beyond traditional sampling methods. Companies gain transparency, reduce risks, and receive audit-proof analyses as a basis for informed decisions. Learn more about AI-powered audits and application workflows
Digital vehicle return for leasing companies
Standardize your end-of-lease processes with a digital return report. Audit-proof, transparent, and efficient - reducing disputes, speeding up settlement, and ensuring consistent documentation across all locations. Learn more about the digital return report
Fraud investigation for companies
Effectively combating white-collar crime: Whether it's suspected fraud, irregularities in vehicle sales, or internal offenses, EXCON supports companies from a wide range of industries with professional investigation services. Our discreet combination of on-site measures and in-depth back-office analysis delivers court-proof results for well-founded decisions. Learn more about fraud investigation.
Solutions for non-performing financing and leasing contracts
Securing mobile and immobile assets
EXCON has more than 30 years of experience in securing vehicles, agricultural and construction machinery, industrial plants and production lines. We take over the repatriation, marketing or realisation of financed or leased assets for the financier and place the highest value on finding a solution together with the end customer. The range of our asset recovery services is used throughout Europe by clients from numerous industries, including financiers, investors, dealers, lessors, manufacturers and owners. Further information.
Professional dunning and debt collection
In addition to our services in the area of recovery, EXCON Clearance Services also include professional dunning and debt collection. The modular structure of our range of services enables our clients to optimally tailor the processing to their specific requirements. For a fast, successful and cost-effective implementation of your order, we rely not only on experienced teams in the back office and field service, but also on state-of-the-art technologies and innovative software solutions developed in-house. Further information.
Processing of non-performing real estate loans
With EXCON ImmoWorkout, we offer you an efficient and solution-oriented service for processing non-performing real estate loans. Based on your client specifications and with professional and friendly sensitivity towards your clients, we strive to obtain at least an instalment payment agreement or a settlement. In addition, we organise the realisation of the commitment for you in a private sale via a nationwide network of brokers. Further information.
Digital damage assessment and vehicle appraisals with AI
Structured processes for insurers, lessors, banks, and fleet operators: A digital vehicle appraisal based on digital damage assessment and AI-powered damage evaluation offers new possibilities for the automated processing of vehicle damage, condition assessments, and return processes. The solution enables efficient and seamless processing—from damage assessment to integration into existing systems. If necessary, an appraiser can be brought in at any time via live inspection to provide an assessment and support the process from an expert perspective. Learn more about AI-powered vehicle assessment
Handling of vehicle documents, COC papers and document automation
Risk-controlled document management
We take care of the handling of security-relevant documents such as registration certificates, vehicle documents, certificates of conformity (COC) or policies for our clients in the movables sector. We combine physical storage with online-based management of your documents for a transparent and time- and cost-saving process. By eliminating this administration-intensive task, we free up your capacities for your core tasks. Further information.
Automated document processing using OCR and AI technology
In many industries, large volumes of diverse documents are generated every day from invoices and contracts to vehicle registration documents, expert reports, and forms. Manual processing is time-consuming, resource-intensive, and prone to errors. Our solution enables automated document processing using modern OCR and LLM technologies. Learn more about process automation
Our services and solutions are used by, among others:
Vehicle, construction, and agricultural machinery manufacturers value EXCON for our digital and hybrid audit solutions. Automotive retail groups of all sizes use our digital inventory and stock management solutions. Banks, leasing companies, and financial service providers rely on our services in the areas of risk management, dunning, collections, and asset recovery. In the insurance industry, we are known for our expert claims settlement in the area of high-frequency claims, our effective back-office support, and our customer-friendly service center offerings based on our proprietary software. In addition to fleet providers, insurers are among the customers of our online platform for utilizing and automating connected car data and vehicle telemetry, which they use to improve fraud prevention, accelerate claims settlement, and digitize their customer service.
Companies of all sizes and from numerous industries, as well as private equity firms, investors, banks, and leasing companies, rely on our audit and workflow software ex:plore, which they use, among other things, to determine, improve, and document the ESG score of their own company or their asset portfolios. Below you will find an overview of our services.
Banks & Leasing companies
Insurances
OEMs
Fleets
