21. AUTOHAUS BankenMonitor 2026
EXCON will participate in the 21st AUTOHAUS BankenMonitor in Neufarn near Munich. The industry event brings together decision-makers from automotive banks, leasing companies, and the service sector. The agenda includes, among other things, a keynote on the car trade in 2026, background information on the BankenMonitor, and the major award ceremony.
The AUTOHAUS BankenMonitor annually examines the collaboration between dealers and financial service partners. The focus is on the evaluation of captives and non-captives by the dealers. Relevant criteria include, among others, credit decisions, internal and external sales, terms, digital processes, leasing offers, and service quality.
Winner photo with double award winner: Hans von Mangoldt (Mobilize Financial Services) next to (from left to right) Christian Schröder (mobile.de), EXCON-CEO Bettina Guggemos, and Marco Reichwein (PS-Team).
Guidance for Trade, Banks, and Leasing Companies
The BankenMonitor reveals the factors that shape the collaboration between retail and financial service providers. The results not only provide rankings but also benchmark values for processes, service, and operational collaboration.
This classification is gaining importance because financing and leasing processes are becoming more complex. Digital application processes, increasing documentation requirements, and the demand for quick decisions are increasing the pressure on all parties involved.
The focus is therefore on concrete questions: Where do delays occur? Which providers are particularly reliable in day-to-day operations? Which process models facilitate collaboration between retail and financial service providers?
Results of the AUTOHAUS BankenMonitor 2026
The winners of the 21st AUTOHAUS BankenMonitor 2026 were published as follows:
German manufactures
Volkswagen Financial Services
German Premium Manufactures:
BMW Financial Services
Importproducts with >2.5% market share:
Toyota Financial Services
Imported products 1.5-2.5% market share:
Mobilize Financial Services
Importproducts with < 1.5 % market share:
MKG Bank
Non-Captive Financing Partner
Bank 11
Leasingpartner Non-Captive:
akf Bank
Special Award Best of BEV:
Mobilize Financial Services
EXCON congratulates the awarded companies and thanks AUTOHAUS and puls Marktforschung for the comprehensive market analysis. Further information about the campaign and the awards ceremony can be found in AUTOHAUS Magazine.
AI services for captives and non-captives
A central topic for financial service providers is the use of AI in document-, audit-, and risk-intensive processes. Banks and leasing companies must process documents quickly, identify risks early, and comply with regulatory requirements. At the same time, dealers expect transparent communication, digital processes, and reliable decisions.
EXCON supports financial service providers with AI-based services and operational experience in the automotive finance environment.
Automated document processing
Financing documents, contracts, vehicle registration certificates, expert reports, invoices, applications, and other documents can be automatically read, classified, and checked using OCR and LLM technologies.
The structured data can then be transferred to target systems. This reduces manual effort, shortens processing times, and minimizes sources of error.
Digital return protocol in leasing
A digital return protocol supports standardized and traceable end-of-lease processes during vehicle return.
Damages, photos, documents, and other return information are digitally recorded and processed in a structured manner. The data can be used for evaluation, billing, subsequent charging, and remarketing.
AI-supported Audits and Application Review
AI-supported audit processes help to efficiently evaluate large amounts of data and documents. Anomalies, deviations, and potential regulatory violations can be identified and prioritized more quickly.
Intelligent verification mechanisms can also provide support in application processes: documents are validated, information is structured, and decisions are prepared.
AI-based fraud detection
In fraud detection, EXCON combines rule-based checks with anomaly detection, image and metadata analysis, as well as other comparative values.
This allows manipulations, multiple submissions, implausible information, and other fraud patterns to be identified earlier. In complex cases, EXCON supplements the technical review with operational experience in fraud investigation.
