Professional fraud investigations for businesses
Discreet clarification of white-collar crime cases
White-collar crime is not a fringe issue – it affects companies of all sizes and industries, causing billions in damages. According to Statista, around 61,400 economic crimes were officially recorded by the police in Germany in 2024. From insurance fraud and billing manipulation to asset misappropriation and property transfers, the consequences are severe – ranging from financial losses and reputational damage to regulatory repercussions.
Our investigations begin where internal resources reach their limits: with precise, discreet, and professional measures to uncover complex fraud scenarios – well-founded, structured, and compliant.
Our investigative approach for maximum clarity
Field investigations and surveillance
On-site, discreet, observant, documenting, analyzing: Our experienced field investigators are available throughout Germany to clarify matters directly at the scene. Whether through surveillance, direct contact, or site analysis – we collect evidence and reconstruct events in a legally admissible manner.
Our field services include:
- Surveillance & covert monitoring of individuals
- On-site investigations in cases of damage or suspicion
- Monitoring of locations, vehicles, and buildings
- Evidence gathering through photo and video documentation
- Vehicle investigations (location, VIN, history)
- Mystery shopping services in vehicle sales
Research & in-house investigations
Thorough examinations and analyses – digital, document-based, systematic. Our in-house research and analysis involves evaluating data, documents, and digital traces. We assess the plausibility of documents, reconstruct financial structures, and analyze online behavior and social media activity.
Our back office services include:
- Invoice auditing and forensic document analysis
- Background checks and network research in a business context
- Business information & credit assessments
- Digital investigations & social profiling
- Verification of ownership and possession in cases of stolen or misappropriated assets
- Checks and investigations in the vehicle sales sector
Typical use cases for our fraud investigations
Insurance fraud detection and resolution
Fraud appears in many forms during claims processing: staged accidents, manipulated damage claims, benefit fraud, or systematic billing abuse. We provide comprehensive solutions and take charge of resolving suspected fraud cases. Our services help prevent losses, legally prosecute fraudsters, and enforce recoveries effectively.
Finance industry: detecting fraud attempts
From credit fraud and identity theft to employee crimes – our investigative techniques help banks, financial service providers, and leasing companies reliably detect suspicious activities, even in complex scenarios. We provide solid decision-making foundations for compliance and legal teams through registry evaluations and online research.
Mobility providers: protection against misuse
From lease defaults and fleet management to stolen vehicles – our investigators combine classic investigative techniques with cutting-edge technologies such as GPS tracking, telematics data, motion analysis, and digital damage reports. This enables us to resolve vehicle theft swiftly, prevent misuse, and accelerate the recovery process.
Automotive industry: sales quality control and fraud prevention
We help automakers better understand and optimize their sales and marketing processes. Our services include:
- Mystery shopping for quality assurance: Our trained employees visit your sales locations as test customers. They objectively assess how well agreed-upon sales and marketing measures are implemented. This helps identify strengths and jointly develop areas for improvement.
- Sales channel analysis: We help maintain oversight of various distribution channels to ensure vehicles are sold as intended – supporting a strong and consistent brand.
- Bonus program audits (incentives): We verify whether the conditions for bonus payments have been met. The focus is not on individual dealers, but on ensuring fair, transparent, and correct processes.
Further application areas for fraud investigations
In addition to insurance companies, banks, leasing firms, automakers, and fleet operators, our fraud investigation services are also tailored to other entities facing white-collar crime risks and requiring reliable, discreet, and legally compliant investigations:
SMEs & corporations
For companies of all sizes and industries, we offer specialized support in compliance, HR, legal, and risk management. Our services help detect internal violations, data manipulation, or employee misconduct early and investigate them systematically.
Lawyers & law firms
We support attorneys and law firms with legally sound evidence gathering – including covert investigations, network analysis, site verification, or securing digital traces.
Public authorities
We also assist government bodies and public institutions, especially in cases of property crime, subsidy fraud, or economic crimes within the public sector.
Details of our professional fraud investigation services
White-collar crime manifests in many forms: fraud, embezzlement, property crimes, or identity theft. Our specialized investigation and analysis services help companies uncover criminal acts, document them in a legally admissible way, and initiate targeted countermeasures. We support your fraud investigations with the following services:
Surveillance and on-site investigations
Discreet observations and investigations at the scene provide valuable insights – for example, in insurance fraud, expense manipulation, or property crimes. Our investigators document events thoroughly and in a legally admissible manner, without raising suspicion. Operations are covert, targeted, and always compliant with legal regulations.
People investigations for businesses
When criminal acts are linked to unknown or disappeared individuals, we bring clarity – through location searches, identity verification, contact attempts, or network analysis. We also assist in cases of employee misconduct, false identities, or concealed affiliations.
Business credit checks and background reports
White-collar crime often begins when selecting business partners. Our comprehensive reports provide reliable information on creditworthiness, business conduct, ownership structures, and past incidents – all in compliance with data protection regulations. This helps reduce risk before contracts are signed.
Vehicle investigations
Especially in leasing and fleet contexts, abuse, concealment, or theft are frequent issues. We determine location, usage history, and ownership using VIN checks and connected car data – enabling complete documentation and, if needed, the recovery of vehicles.
Invoice audits and document analysis
Fake invoices, manipulated contracts, or fabricated damage claims are common in fraud cases. Our forensic checks reveal inconsistencies, signs of forgery, or plausibility issues – particularly in insurance, financial, and service-related fraud.
Social profiling
In the digital age, individuals often leave behind more traces than they realize. Our specialized online investigations help uncover discrepancies, undeclared side jobs, or suspicious patterns – such as fake injuries or hidden employment.
Property and asset crimes
From embezzlement to unauthorized appropriation or systematic asset transfers – we support the full tracing of stolen or misappropriated property. Our investigations include evidence preservation, backtracking, asset repossession, and remarketing.
Our service promise: Discreet. Efficient. Compliant.
- Investigations conducted by experienced experts with industry knowledge
- Years of collaboration with insurers, banks, leasing companies, and the automotive sector
- Seamless integration into claims, compliance, or legal workflows
Do you have a suspicion? Let us investigate your case.
Use our inquiry form or contact us directly for a confidential initial consultation.
Ulrike Brown
Operations Manager Claims Solutions
EXCON Insurance Services GmbH
ulrike.brown@excon.com
