Software and services made by EXCON
The EXCON Group has been an outsourcing, technology and service partner for the mobility, finance and insurance industries for more than 30 years. With our state-of-the-art software solutions, intelligent processes and experts in the back office and field service, we offer solutions for many sensitive and success-critical business areas.
Get to know our company
EXCON is a leading provider of digitalization and outsourcing services in the areas of auditing, claims management and claims process optimization. Our focus is on performance, quality and risk management. We are characterized by the intelligent combination of digital solutions and our competent network of experts throughout Europe. We solve your business challenges through innovative service and process design, in-house software development and customized system solutions in cooperation with technology partners. Learn more about the EXCON Group in the following articles.
Company News
About EXCON: dates, facts and figures
For decades, EXCON Group has been a reliable partner for the automotive, financial and insurance industries.
Company ESG Statement
As experts in digitalization and technological innovation, we take responsibility for shaping our future.
Career at EXCON: Why choose us?
Our goal is progress and targeted improvements. With us, you will not only have the opportunity to get to know different industries and their perspectives, but also to generate added value and important insights for EXCON and our clients. The promotion of his ideas, personal development and, of course, the great working environment complete his career at EXCON. He will be part of a great team.
EXCON partners and investments
Quality, reliable partnerships and future-oriented investments have been our pillars for more than 30 years.
EXCON Management
Do you know the faces behind our company? They are Bettina Guggemos, Bruno Hohmann and Markus Heiß.
Software & Services at a glance
Vehicle, construction and agricultural machinery manufacturers value EXCON for our digital and hybrid overhaul solutions. Banks, leasing companies and financial service providers use our services in the areas of risk management, dunning, collection and vehicle repossession. In the insurance industry, we are known for our competent claims settlement in the area of frenzy losses, effective office support and customized service center services based on our own software. Insurers also use our online platform to leverage and automate connected car data and vehicle telemetry to improve fraud prevention, speed claims resolution, and digitize customer service with fleet providers.
You will find an overview of all important services in our short summary. For further information, please contact us at any time.
Digital and hybrid audits
Digital Audits
EXCON is your expert for digital audits worldwide. Numerous banks and OEMs rely on our cloud solutions for their standard audits, floor checks, warranty audits, data protection audits, ESG audits, supply chain audits and sales audits. Our clear and user-friendly audit software provides you with a transparent overview of all results - in real time. There are no limits when planning your audits and setting up the audit criteria. Numerous KPIs, performance targets and contract contents can be configured. Of course, this also includes auditing agency services in the new car dealership sales model. Further information.
Self-checks with the EXCON app
Traditional audits with auditors on site can be very time-consuming, planning-intensive and inflexible. In addition, they tie up staff at the audited point of sale, who cannot pursue their actual business during this time. With the EXCON Self-Check App, you enable your sales network to audit itself using individually configurable criteria, document the results and submit them online. In doing so, you as the client have all the advantages of our digital audit platform at your disposal, while the audited retailer gains flexibility and saves time. The app does not need to be installed, is very user-friendly and of course features state-of-the-art fraud prevention procedures. More information.
Connected Car Data Audits: Monitoring of vehicle telemetry
EXCON telemetry audits based on Connected Car data are a particularly convenient and time-saving method for a variety of audit and monitoring applications, including GPS and telemetry-based floor checks. Our online platform ex:tracked supports you with numerous clever functions beyond pure data analysis: For example, as a mobility provider, loyalise your customers and improve your service by automatically sending them an SMS with an offer to renew or extend their contract if they are about to exceed their inclusive kilometres in order to avoid expensive additional kilometres. Further information.
On-site audits and hybrid models
Of course, we are also available to you at the Last Mile: Audits that can only be carried out by the presence of auditors on site are done for you by our experienced team of audit experts in the field. Our auditors record all audit criteria digitally in our audit platform, where you can individually combine the results from physical audits with the results of self-checks and connected car or telemetry audits. This gives you the powerful combination of digital efficiency and analogue thoroughness that EXCON has been known for in the mobility, finance and insurance industries for decades. Further information.
Solutions for non-performing financing and leasing contracts
Securing mobile and immobile assets
EXCON has more than 30 years of experience in securing vehicles, agricultural and construction machinery, industrial plants and production lines. We take over the repatriation, marketing or realisation of financed or leased assets for the financier and place the highest value on finding a solution together with the end customer. The range of our asset recovery services is used throughout Europe by clients from numerous industries, including financiers, investors, dealers, lessors, manufacturers and owners. Further information.
Professional dunning and debt collection
In addition to our services in the area of recovery, EXCON Clearance Services also include professional dunning and debt collection. The modular structure of our range of services enables our clients to optimally tailor the processing to their specific requirements. For a fast, successful and cost-effective implementation of your order, we rely not only on experienced teams in the back office and field service, but also on state-of-the-art technologies and innovative software solutions developed in-house. Further information.
Processing of non-performing real estate loans
With EXCON ImmoWorkout, we offer you an efficient and solution-oriented service for processing non-performing real estate loans. Based on your client specifications and with professional and friendly sensitivity towards your clients, we strive to obtain at least an instalment payment agreement or a settlement. In addition, we organise the realisation of the commitment for you in a private sale via a nationwide network of brokers. Further information.
Handling of vehicle documents, COC papers and more
Risk-controlled document management
We take care of the handling of security-relevant documents such as registration certificates, vehicle documents, certificates of conformity (COC) or policies for our clients in the movables sector. We combine physical storage with online-based management of your documents for a transparent and time- and cost-saving process. By eliminating this administration-intensive task, we free up your capacities for your core tasks. Further information.
Our services and solutions are used by, among others:
Banks & Leasing companies
Insurances
OEMs
Fleets
