ex:tracked - cloud software for vehicle location & telemetry data
Vehicle Location and Intelligent Use of Connected Car Data
ex:tracked is our cloud-based software for vehicle location and the use of connected car and telematics data. The solution enables companies to retrieve available vehicle data across different manufacturers, process it centrally, and integrate it into existing business processes in a targeted manner. This makes it possible to locate vehicles faster, automate processes, and make more informed decisions based on up-to-date vehicle data without the need to install additional telematics hardware in the vehicle.
Use Cases for Vehicle Tracking Software
EXCON ex is the cloud platform for privacy-compliant, efficient processing and automation of telemetry data from mobile assets. ex simplifies and accelerates key business processes for banks and leasing companies, mobility providers, insurers, car subscription providers, and fleet managers. Use cases range from vehicle location in the event of a claim or repossession to the automated use of vehicle data in fleet and mobility management. Depending on the use case, the platform helps create transparency, reduce risks, and improve the efficiency of operational processes.
Use Cases
Insurances
With ex:tracked, insurance companies can locate abandoned vehicles with just a few clicks and check whether it is possible to seize and return or sell the vehicle in the short term. Especially in fraud prevention, ex:tracked is an important addition to the options for action: All that is required is the VIN and the upload of the necessary legal documents. Within a very short time, various data such as the last position of the vehicle or other process-relevant messages can be read out.
Find out more about vehicle theft
Banks and Leasing Companies
In the event of defaulted financing or leasing agreements, quickly locating the vehicle is crucial. ex:tracked enables the use of available connected car data to determine the vehicle’s location and initiate further measures in a targeted manner. If required, vehicle location can be combined with additional EXCON services such as vehicle recovery, digital vehicle appraisal, or remarketing. This creates an end-to-end process that helps reduce vehicle holding times and make financed assets available again more quickly.
Fleet Management
With ex:tracked, fleet managers receive important information such as the mileage even before a vehicle is returned. In addition to the geolocation, damage events can also be recorded. In the event of an accident, the vehicle owner receives a link to our A.I.-based Picture App, which uses image recognition algorithms to create a digital damage report. Depending on the condition of the vehicle and the wishes of the fleet management, the process is then handed over to our network of claims adjusters, surveyors, marketers and recyclers. The vehicles are thus transferred to the second life cycle considerably faster.
Find out more about fleet management
Mobility providers
Automate your customers' user experience. With ex:tracked, you keep track of numerous telemetry data points such as position, geofencing with country borders and mileage. Your car subscription customer has used up his inclusive kilometres? Have them send an SMS with a link that allows them to top up their quota with just a few clicks. A leasing or subscription vehicle is about to be returned? Query important data points via our software and start the asset's second life cycle earlier.
Vehicle Location Process
The possibilities for vehicle location and the use of telematics data are diverse. Depending on the use case, they help locate vehicles faster, manage processes more effectively, reduce risks, and make informed decisions based on up-to-date vehicle data
1. Claim Notification / Loss Notification
Telematics-based accident notification directly from the vehicle (connected car) to our ex software platform. The platform provides the vehicle owner / claimant with a web link via SMS for submitting the claim or loss notification.
2. Claim Documentation via Smartphone
The vehicle owner documents the damage independently using a user-friendly web app. No native application needs to be installed. In the event of a total loss, the vehicle is transferred directly to the vehicle disposal process. In the event of total theft, the vehicle can be located via ex and recovered by EXCON throughout Europe.
3. AI-Assisted Damage Analysis
Automated damage assessment and image analysis using MotionsCloud’s AI technology. The damage analysis is performed live, with results available within a short period of time. If necessary, the computer-assisted damage analysis is supplemented by a live video assessment performed by an experienced vehicle damage appraiser.
Disposal / Remarketing / Claims Settlement
Depending on the outcome of the damage analysis, the vehicle is automatically transferred to the next process step. Depending on the type and extent of damage, our international partner network handles collection by a towing service, transfer to a repair partner, or vehicle remarketing or disposal.
5. Order Tracking and Final Report
Both the vehicle owner / claimant and the client (insurer / fleet management company) receive regular updates throughout the ongoing process as well as a final report including the damage appraisal. Communication is convenient and customer-friendly via a web link sent by SMS.
6. Inquiries and Support
Our customer hotline is, of course, available at all times to you as the client as well as to the vehicle owner / claimant for questions and support — 24 hours a day. Telephone customer service is provided by experienced staff from our partner MotionsCloud, which specializes in telephone services for claims handling.
Flexible Process Automation
With ex:tracked, we not only offer you a cloud platform for utilizing telemetry and connected-car data, but also lay the foundation for a wide range of automation and digitalization opportunities for your most important business processes. Our software helps you develop new workflows and make existing processes more efficient, cost-effective, and customer-friendly.
Learn more about the ex:tracked cloud software for vehicle location here
Vehicle location with just a few clicks
After the pilot phase was completed, vehicles from various manufacturers were successfully localized. The following success stories highlight the use of the software and provide a brief overview of the tracking process and the legal challenges that were taken into account during development.
Intelligent Fleet Management with Connected Car Data
Maintain reliable visibility of your vehicle fleet at all times — efficiently, digitally, and without additional telematics hardware. With ex, you can access modern connected car data and analyze locations, vehicle conditions, and relevant performance indicators in real time. This enables you to optimize fleet dispatching, reduce operating costs, and increase transparency across your processes. Use features such as automated reporting, geofencing, and predictive maintenance planning to make your fleet management more efficient, sustainable, and future-ready.
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