Tradition meets the future: new product brand in debt management
For almost 40 years, EXCON's debt management has stood for reliability, professional competence, and fair, solution-oriented processes. At the same time, we are continuously developing our services to meet the requirements of transparency, digitalization, and customer orientation.
With the introduction of the new product brand in debt management and the launch of a digital, multilingual portal at clearfini.com in January, EXCON is now taking another consistent step toward the future. Proven experience and modern technology are being combined in a targeted manner.
Represents a modern approach
EXCON's new product brand was developed specifically to make the communication with our clients' customers clearer, more modern, and more dialogue-oriented. It creates a distinct identity within receivables management that focuses on professionalism, respect, and fairness.
The product brand stands in particular for:
- Respectful communication and dialogue on an equal footing
- Clear solution orientation for fast, practical results
- Professionalism and fairness as the basis for a trusting working relationship
EXCON's decades of expertise are thus complemented by a contemporary brand image that facilitates dialogue and breaks down barriers.
The new online portal
As part of the product brand launch, a multilingual online portal was successfully published. It is aimed specifically at our clients' customers and offers user-oriented, independent access to all relevant information.
- Transparency: Secure, digital access to all claim-related information, at any time and in multiple languages
- Communication: Direct contact options with qualified teams in the office and in the field
- Payment support: Practical tool for settling outstanding payments
The portal supports German, English, Romanian, Polish, and Turkish, among other languages. This makes access to debt management much easier and more customer-friendly.
Proven expertise in a new guise
EXCON's services have always stood for quality, efficiency, and reliability. With the new product brand and digital portal, these strengths are now bundled in a modern, contemporary guise.
“With the launch of the new product brand and digital web services, we are making debt management even more accessible and transparent,” explains Frank Rogge, Head of Credit Solutions at EXCON Services. “Our clients and their customers benefit from a modern approach and significantly simplified digital communication.”
Continuous development
With the introduction of the new product brand, EXCON is sending a clear signal about the continuous development of its debt management. Processes, functions, and digital services are continuously reviewed and adapted to current market requirements. EXCON thus combines almost 40 years of experience with a clear brand strategy, modern communication, and a digital service offering that focuses on transparency, comprehensibility, and user-friendliness. Further functional enhancements are already in the planning stage.
